Check out our’s shipping policies.
How much I have to pay for shipping?
Nothing, Shipping is included in the price you see in the our website.
Do you supply tracking numbers?
Yes, we provide tracking numbers for all orders towards: USA, Canada, New Zealand,Australia and United Kingdom, once your order has been shipped you will receive a shipping confirmation to you email, which will allow you to track the status of your shipment. Additionally, for the most European countries we provide tracking number, however they are cases (due to size or other constraints) that we cannot. If you are a European resident feel free to contact us prior to your order, for claryfing if the specific product of your preference has tracking number or not.
How do i know if my package has shipped and is on its way?
An automatic confirmation email will be sent to you once you place your order. From that time we need from two to five days processing your order and by completion (once the item leaves our distribution center) , you will receive another email with shipping information.
Through the appropriate carriers tracking features you will be able to determine when your package has been picked up and is in transit.
Please allow 24-48 hours from the time you place your order for it’s status to update.
Do you ship everywhere?
Yes, we are proud to service our customers from all over the world – any country.
The usual arrival time is 6-10 business however, in some instances, delivery may be delayed depending on your country’s customs.
Please note that: we are not responsible for any applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.
Important info: Usually our parcels do not have any import taxes regardless if we ship from a distribution centre within USA or Australia because the cost of the product is very small.
Do you ship to military addresses?
Yes, we ship to all military addresses.
How long does shipping take?
Shipping times vary between different products and depending on the distribution centre from which the product will depart. Please be aware that we need 2-4 days processing time.
If the product is available in a warehouse within your country then the shipping time will be 5-10 days. Otherwise the shipping time will increase to 12 – 25 days. For the following countries:
- United States,
- New Zealand
- and most of the European Union Countries.
For the rest of the world the shipping time varies from 2 – 6 weeks.
An average shipping time takes 7-28 business days depending on your location. In very rare instances due to postal delays and errors, shipping make take a little bit longer.
To avoid any delays, make sure to confirm that the shipping address provided is correct.